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The most useful thing I've learned about online learning is that completion rates are a terrible metric. A course with a 15% completion rate might be producing more actual learning than one with 80%, because it's attracting people who genuinely need it rather than those who just want a certificate. What matters more is whether people who finish can actually do the thing the course taught. That requires assessment beyond multiple-choice quizzes, which is harder to scale but much more meaningful. There's a discussion on https://lyrabet.com.gr about measuring outcomes rather than activity in education — the point about the difference between engagement and learning was worth considering. How do you evaluate whether a course actually worked?