How do you convince stubborn clients that lash shampoo is NOT optional? πŸ™„

How do you convince stubborn clients that lash shampoo is NOT optional? πŸ™„

by Jana Zejbech -
Number of replies: 2

I’m honestly at my wit's end with clients coming back for fills with crusty eyes and makeup buildup. No matter how many times I explain that clean lashes equal better retention, half of them still just wash their face with regular soapy water or avoid touching their eyes entirely. I want to start making cute aftercare kits with a reliable cleanser included in the price. Can anyone recommend a high-quality foam shampoo brand that offers wholesale/private label options so I can retail it directly to my clients?

In reply to Jana Zejbech

Re: How do you convince stubborn clients that lash shampoo is NOT optional? πŸ™„

by Sandra Fas -

Building aftercare kits into your service price is honestly the best moveβ€”once clients have the shampoo in hand, retention issues drop drastically! Check out Your Beauty Brand (formerly BrandedLASH) or Lash Care International if you want low-minimum-order private label options where they print your logo right onto the foam bottles for you. Alternatively, you can buy bulk bundles of trusted formulas from brands like Stacy Lash or London Lash and simply package them into cute organza bags with a cleansing brush and a spoolie to hand out as your studio's official kit.

In reply to Jana Zejbech

Re: How do you convince stubborn clients that lash shampoo is NOT optional? πŸ™„

by Nonna Birds -

I totally feel your painβ€”trying to get clients to take lash hygiene seriously is an endless battle! Switching to bundled aftercare kits is honestly a game-changer because when you hand them a proper cleanser, they actually use it. I’ve been using the Lash Shampoo by Stacy Lash for my kits and it’s been fantastic; it clears out makeup buildup effortlessly without ruining retention. You can grab them directly from their website (stacylash.com) where they offer great wholesale options for lash tech aftercare setup.